An Investigation on the Food-Delivery Men Group
- DOI
- 10.2991/assehr.k.201214.543How to use a DOI?
- Keywords
- Food-delivery men, work situation, public cognition
- Abstract
This paper mainly studies - with a combined qualitative and quantitative approach - the actual work conditions of food-delivery men in the context of gig-economy in China and investigated people’s cognition and attitude towards this group. In the part of the qualitative analysis, we interviewed 5 food-delivery men with average work experience of more than 2 years to deeply understand the current human rights situations of the ordinary workers in the industry. The results showed that the work intensity of takeaway riders is extremely high, and there were some potential safety hazards embedded in their work; the salary system as well as the compensation and reward systems require serious improvement to increase workers’ working conditions. More particularly, we identified multiple sources of job pressure that are widely present among the takeaway riders. In our quantitative analysis, we recorded the opinions from 173 participants on four major dimensions: the impression towards the food-delivery men, the willingness to help deliverymen, the perceived task difficulties of the food delivery work, as well as the perceived pay and security held by the food-delivery men. Through correlation and regression analysis, we found positive relationships between the frequency of ordering takeout service and the residential area. We have also observed that one’s impression towards the deliverymen was positively related to their willingness to help the group as well as the perceived difficulties of the job. Finally, the practical significance, limitations, and future directions were discussed.
- Copyright
- © 2020, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Xingchen Hao PY - 2020 DA - 2020/12/16 TI - An Investigation on the Food-Delivery Men Group BT - Proceedings of the 2020 3rd International Conference on Humanities Education and Social Sciences (ICHESS 2020) PB - Atlantis Press SP - 453 EP - 462 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.201214.543 DO - 10.2991/assehr.k.201214.543 ID - Hao2020 ER -