The Impact of the Epidemic on E-commerce Industry
These authors contributed equally
- DOI
- 10.2991/aebmr.k.220307.360How to use a DOI?
- Keywords
- COVID-19 pandemic; E-commerce; consumer behavior; changing trends
- Abstract
Under the condition that the COVID-19 spread all over the world, the economy is affected negatively. The government published some policies to pretend people from the virus. At the same time, global commerce is affected. In this condition, e-commerce met its opportunity and risk. This paper contains some statistics and analyses to explain the development of e-commerce. During the related research, it is said that due to the spread of the virus, people tend to decrease their social activities and change their approach to shopping. When the demand for online shopping increases, people still worry about logistics delays, supply shortages, and food safety. The analysis of the environment includes policy, economy, society, and technology. Confronting with the virus, many countries published policies to face this epidemic and many companies tend to develop online shopping. Besides, people were more likely to purchase online with the development and spread of the mobile phone as well as the mobile payment. It is discovered that some factors, like advanced technology, free delivery, lower price, and reviews from other customers, can be used to explain people’s activities. Eventually, some solutions are mentioned to solve problems. To solve the lack of commodities, the store owners tend to sell them in advance through live telecasts. Moreover, to reduce people’s anxiety about the safety of frozen food, a mobile tracking system is supposed to be built up and companies’ epidemic prevention situation can also be shown.
- Copyright
- © 2022 The Authors. Published by Atlantis Press International B.V.
- Open Access
- This is an open access article under the CC BY-NC license.
Cite this article
TY - CONF AU - Yantong Chen AU - Mingli Hou AU - Yimin Lou AU - Yue Zhao PY - 2022 DA - 2022/03/26 TI - The Impact of the Epidemic on E-commerce Industry BT - Proceedings of the 2022 7th International Conference on Financial Innovation and Economic Development (ICFIED 2022) PB - Atlantis Press SP - 2193 EP - 2199 SN - 2352-5428 UR - https://doi.org/10.2991/aebmr.k.220307.360 DO - 10.2991/aebmr.k.220307.360 ID - Chen2022 ER -