Adoption of and Satisfaction with Islamic Online Banking: A Literature Review

DOI

10.2991/icfied-17.2017.28How to use a DOI?

Keywords

Adoption, satisfaction, online banking, Islam, literature review

Abstract

Although a large body of literature on Islamic banking exists, there is a dearth of literature on Islamic online banking, especially regarding customer adoption and satisfaction. To address this gap, this paper presents a thorough review of the Islamic banking literature that has examined customer adoption of and satisfaction with Islamic online banking. Based on the literature review, the paper evaluates the antecedents of customer adoption of and satisfaction with Islamic online banking. This study concludes by offering direction for future research.

Copyright

© 2017, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Sri Rahayu Hijrah Hati
AU  - Tasya Aldiary Dayana
PY  - 2017/04
DA  - 2017/04
TI  - Adoption of and Satisfaction with Islamic Online Banking: A Literature Review
BT  - Proceedings of the 2017 2nd International Conference on Financial Innovation and Economic Development (ICFIED 2017)
PB  - Atlantis Press
SP  - 140
EP  - 143
SN  - 2352-5428
UR  - https://doi.org/10.2991/icfied-17.2017.28
DO  - 10.2991/icfied-17.2017.28
ID  - HijrahHati2017/04
ER  -