Research on the Quality Audit and Self- assessment for Integrated Quality Management
Authors
Sheng Li
Corresponding Author
Sheng Li
Available Online June 2013.
- DOI
- 10.2991/icetms.2013.299How to use a DOI?
- Keywords
- audit; Self-assessment; quality;
- Abstract
This paper establishes the practices of quality management and its progression that underlies the concepts of business excellence. It is substantiated by the taxonomy of quality assessment models, where self-assessment has to be supported by a structured scoring system which needs to be precise in evaluating the organisations’ management practices, and identifying opportunities for improvement. This paper concludes by recommending a hybrid approach for self-assessment. The approach shall give an objective and consistent evaluation of the organisation maturity in managing performance and improvements.
- Copyright
- © 2013, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Sheng Li PY - 2013/06 DA - 2013/06 TI - Research on the Quality Audit and Self- assessment for Integrated Quality Management BT - Proceedings of the 2013 Conference on Education Technology and Management Science (ICETMS 2013) PB - Atlantis Press SP - 1103 EP - 1106 SN - 1951-6851 UR - https://doi.org/10.2991/icetms.2013.299 DO - 10.2991/icetms.2013.299 ID - Li2013/06 ER -