Graduate School Services: Basis for an Improvement Plan
- DOI
- 10.2991/assehr.k.220103.029How to use a DOI?
- Keywords
- Graduate School services; professional services; school facilities and learning environment
- Abstract
The study aimed to determine the students’ level of satisfaction on the services of the Graduate School of Ilocos Sur Polytechnic State College along professional services, school facilities, and learning environment. It further determined the profile of the respondents in terms of age, sex, civil status, position, employment status, number of years in teaching and type of school employed in. The profile was correlated to their level of satisfaction. The weaknesses of the services were identified as basis in the development of an Improvement Plan. The study is a descriptive research employing correlational and developmental methods. A sample size of 120 graduate students were selected randomly with a questionnaire as an instrument in obtaining data that were treated using frequency count and percentage, simple bi-variate correlation, and Cronbach Alpha. Results show that the profile of the respondents are of varying background. The three services considered in the study obtained a high satisfaction level. Years of teaching is a determinant of satisfaction on professional services while position shows significant effect on their satisfaction of school facilities and learning environment. The accessibility of books and computers in the library and dormitories were identified as areas that require improvement.
- Copyright
- © 2022 The Authors. Published by Atlantis Press SARL.
- Open Access
- This is an open access article under the CC BY-NC license.
Cite this article
TY - CONF AU - Jocelyn L. Absolor AU - Joel C. Ferrer AU - Imelda N. Binay-an PY - 2022 DA - 2022/01/06 TI - Graduate School Services: Basis for an Improvement Plan BT - Proceedings of the 2nd International Conference on Education and Technology (ICETECH 2021) PB - Atlantis Press SP - 191 EP - 205 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.220103.029 DO - 10.2991/assehr.k.220103.029 ID - Absolor2022 ER -