Proceedings of the International Conference on Emerging Trends in Business & Management (ICETBM 2023)

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Will Telemedicine Become a Future Preference of People Over In-Person Encounters Going by the Physicians’ Perspectives?

Authors
N. Kavipriya1, Selvam Jesiah1, *
1Sri Ramachandra Faculty of Management Sciences, Sri Ramachandra Institute of Higher Education and Research (DU), Porur, Chennai, India
*Corresponding author. Email: selvamjesiah@sriramachandra.edu.in
Corresponding Author
Selvam Jesiah
Available Online 10 May 2023.
DOI
10.2991/978-94-6463-162-3_21How to use a DOI?
Keywords
Telemedicine; Service quality dimensions; physicians’ perception; healthcare service
Abstract

Telemedicine is still not seen as a formidable alternative in the making to face-to- face Clinical encounters of Physicians and the patients. Face to face encounters are substantially more assuring and patient-satisfying, though Telemedicine is making in-roads into the conventional medical practice with face-to-face interaction and with technology supporting it. A desire to continue to use the technology in healthcare is highly associated with the satisfaction in quality of the service and the belief that adaptability is important for implementing the technology in healthcare. The paper takes a stock of the current situation about telemedicine and what the future would be, by hearing out the Physicians’ perspectives. Interviews with the physicians and the responses to the queries posed to them are recorded to analyze and arrive at the findings on the current status of Telemedicine and what could be its future. In this qualitative narrative analysis, doctors described a quick, iterative uptake of telemedicine and a slowing down of use as the 2019 prevalence of coronavirus sickness fell. Interventions and regulations to support telemedicine for ongoing healthcare delivery and maintain its accessibility for the citizens can be influenced by physician experiences during the pandemic.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Emerging Trends in Business & Management (ICETBM 2023)
Series
Advances in Economics, Business and Management Research
Publication Date
10 May 2023
ISBN
978-94-6463-162-3
ISSN
2352-5428
DOI
10.2991/978-94-6463-162-3_21How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - N. Kavipriya
AU  - Selvam Jesiah
PY  - 2023
DA  - 2023/05/10
TI  - Will Telemedicine Become a Future Preference of People Over In-Person Encounters Going by the Physicians’ Perspectives?
BT  - Proceedings of the International Conference on Emerging Trends in Business & Management (ICETBM 2023)
PB  - Atlantis Press
SP  - 232
EP  - 242
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-162-3_21
DO  - 10.2991/978-94-6463-162-3_21
ID  - Kavipriya2023
ER  -