The Impact of COVID-19 Pandemic on Consumer Behaviours in the Entertainment Industries
- DOI
- 10.2991/978-94-6463-098-5_81How to use a DOI?
- Keywords
- COVID-19 pandemic; Entertainment interventions; Consumer behaviours; Behavioural economics; Intervention
- Abstract
The COVID-19 has led to an economic downturn around the globe and affected all facets of our lives, including consumers’ preferences and their consumption behaviours. This literature review examined how the pandemic affected consumer behaviour in different segments of the entertainment industry worldwide. This paper focuses on how behavioural economics is applied to people’s consumption behaviour and how the entertainment industry reacts to the shift in consumer preference, such as interventions that contribute to the shift in consumer preference towards digital entertainment. It showed that the main driving force for inclining towards digital entertainment is a lack of physiological needs satisfaction, especially during the period of lockdown. Whereas in the post-COVID period, these newly adopted behaviours would not substitute for their old habits. This paper also aims to explore whether the new consumer behaviour is permanent or transient, as well as develop appropriate intervention strategies for attracting new consumers and customer retention in post-COVID time.
- Copyright
- © 2023 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Jiaying Wang PY - 2022 DA - 2022/12/27 TI - The Impact of COVID-19 Pandemic on Consumer Behaviours in the Entertainment Industries BT - Proceedings of the 2022 4th International Conference on Economic Management and Cultural Industry (ICEMCI 2022) PB - Atlantis Press SP - 711 EP - 719 SN - 2352-5428 UR - https://doi.org/10.2991/978-94-6463-098-5_81 DO - 10.2991/978-94-6463-098-5_81 ID - Wang2022 ER -