Proceedings of the International Conference on Economics, Management and Accounting (ICEMAC 2021)

A Study of Problems Faced by Indonesian Employees at PT. Doosan Jaya Sukabumi in Writing English Business Documents

Authors
Lina Herlina
Nusa Putra University, Sukabumi, Indonesia
*Corresponding author. E-mail: lina.herlina@nusaputra.ac.id
Corresponding Author
Lina Herlina
Available Online 10 February 2022.
DOI
10.2991/aebmr.k.220204.041How to use a DOI?
Keywords
Writing Skills; English Business Documents; Problems in English Writing
Abstract

This study aims to investigate problems faced by Indonesian employees at PT. Doosan Jaya Sukabumi in writing English business documents. The investigation aimed to identify the primary issues and recommend improving the employees’ English writing skills. Purposive and quota sampling strategies were used in the study. The total number of respondents was 32, and they worked in industries such as accountancy, sales and marketing, logistics, and production, all of which commonly employ English in the workplace. Due to a shortage of time, our research focussed on finding challenges with writing business e-mails, letters, and reports. The results suggest that at PT. Doosan Jaya Sukabumi’s most prevalent problems with drafting business e-mails were the lack of advanced vocabulary and grammatical knowledge. At the same time, poor time management, clarity, and tone words had become the most common problems faced by the employees in writing business letters. The significant problem that the employees dealt with in writing their reports was the lack of knowledge of business writing. They faced difficulties in constructing sentences and paragraphs properly. According to the result of the study, the employees in the mentioned departments are advised to take an English writing course at the language center, have the corporation give in-house training in English writing skills, or do self-study.

Copyright
© 2022 The Authors. Published by Atlantis Press International B.V.
Open Access
This is an open access article under the CC BY-NC license.

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Volume Title
Proceedings of the International Conference on Economics, Management and Accounting (ICEMAC 2021)
Series
Advances in Economics, Business and Management Research
Publication Date
10 February 2022
ISBN
978-94-6239-532-9
ISSN
2352-5428
DOI
10.2991/aebmr.k.220204.041How to use a DOI?
Copyright
© 2022 The Authors. Published by Atlantis Press International B.V.
Open Access
This is an open access article under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - Lina Herlina
PY  - 2022
DA  - 2022/02/10
TI  - A Study of Problems Faced by Indonesian Employees at PT. Doosan Jaya Sukabumi in Writing English Business Documents
BT  - Proceedings of the International Conference on Economics, Management and Accounting (ICEMAC 2021)
PB  - Atlantis Press
SP  - 378
EP  - 383
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.220204.041
DO  - 10.2991/aebmr.k.220204.041
ID  - Herlina2022
ER  -