Research on Process Simulation Based on Random Petri Nets--Taking the after-sales maintenance process of automobiles as an example

DOI

10.2991/978-94-6463-308-5_26How to use a DOI?

Keywords

Random Petri Nets; Process simulation; Automobile after-sales maintenance

Abstract

In the context of the digital economy, business processes are constantly changing, increasing the difficulty of enterprise management and increasing operational risks. This article combines random Petri nets and takes after-sales maintenance scenarios as an example to analyze the current status of after-sales maintenance processes in a certain 4S store. A maintenance process model based on Petri nets is established, and the process effectiveness is quantitatively studied through assignment. This research applies the Petri net theory to the specific business processes of the automotive industry, enriching the Digital transformation process simulation tool library.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Mian Wang
AU  - Fangqi Dong
AU  - Feng Men
AU  - Jiarong Li
PY  - 2023
DA  - 2023/12/11
TI  - Research on Process Simulation Based on Random Petri Nets--Taking the after-sales maintenance process of automobiles as an example
BT  - Proceedings of the 2023 8th International Conference on Engineering Management (ICEM 2023)
PB  - Atlantis Press
SP  - 244
EP  - 251
SN  - 2589-4943
UR  - https://doi.org/10.2991/978-94-6463-308-5_26
DO  - 10.2991/978-94-6463-308-5_26
ID  - Wang2023
ER  -