Digital Communication and Its Relationship to SME Empowerment and Performance
- DOI
- 10.2991/978-94-6463-350-4_41How to use a DOI?
- Keywords
- Digital Communication; digital enablers; entrepreneur empowerment; external support; human capital; innovation activities; SME performance; technology adoption
- Abstract
Digital communication is important in empowering small and medium-sized enterprises (SMEs). This article discusses the conceptual framework for digital communication and other factors influencing entrepreneur empowerment and SME performance. A documentation technique was used to collect data. Relevant empirical literature published in international journals indexed by Scopus during 2012–2022 was selected. The search was limited to the English language. A total of 50 articles were evaluated. This review proves that entrepreneur characteristics, SME characteristics, digital communications technology adoption, human capacity, digital activities, and external factors are related to entrepreneur empowerment and SME performance. This research should continue with studies using quantitative and qualitative methods applied to different SMEs. Questionnaires, in-depth interviews, and focus group discussions (FGD) can be added to the data collection technique. The selected articles should be collected from international journals indexed by Scopus and Clarivate Analytics Web of Science (WoS), Google Scholar, and other platforms. The results can be useful for researchers and practitioners in digital communication in SMEs.
- Copyright
- © 2023 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Maharani Imran AU - Djuara P. Lubis AU - Pudji Muljono AU - Dwi Sadono PY - 2024 DA - 2024/01/10 TI - Digital Communication and Its Relationship to SME Empowerment and Performance BT - Proceedings of the International Conference on Entrepreneurship, Leadership and Business Innovation (ICELBI 2022) PB - Atlantis Press SP - 419 EP - 433 SN - 2352-5428 UR - https://doi.org/10.2991/978-94-6463-350-4_41 DO - 10.2991/978-94-6463-350-4_41 ID - Imran2024 ER -