A Preliminary Study Exploring the Effects of Artificial Intelligence on Fintech Innovation Resistance
- DOI
- 10.2991/978-94-6463-036-7_136How to use a DOI?
- Keywords
- Fintech; Innovation Resistance; Artificial Intelligence; Perceived Intelligence; Perceived Anthropomorphism
- ABSTRACT
As a cutting-edge financial technology (fintech), artificial intelligence (AI) has been incorporated into financial services, thereby facilitating the innovation of financial services. However, extant research has failed to explore users’ resistance to AI-based fintech innovation. Accordingly, this paper develops a research model by employing innovation resistance theory (IRT) to understand the ways in which certain AI features, i.e., intelligence and anthropomorphism, impact fintech innovation resistance via innovation barriers (usage barriers, value barriers, risk barriers, traditional barriers, and image barriers) among fintech users. The proposed model helps us further understand the perceptions of individual users concerning the use of innovative fintech services in the context of AI.
- Copyright
- © 2022 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Siqi Jiang AU - Yuyin Tang AU - Jung Chieh Lee PY - 2022 DA - 2022/12/31 TI - A Preliminary Study Exploring the Effects of Artificial Intelligence on Fintech Innovation Resistance BT - Proceedings of the 2022 2nd International Conference on Economic Development and Business Culture (ICEDBC 2022) PB - Atlantis Press SP - 923 EP - 927 SN - 2352-5428 UR - https://doi.org/10.2991/978-94-6463-036-7_136 DO - 10.2991/978-94-6463-036-7_136 ID - Jiang2022 ER -