Proceedings of the International Conference on Economics, Business, Social, and Humanities (ICEBSH 2021)

The Impact of Leader-Member Exchange Towards Subordinate’s Job Satisfaction in Bank X

Authors
Hanna Christina Uranus, P. Tommy Y. S. Suyasa
Corresponding Author
P. Tommy Y. S. Suyasa
Available Online 8 August 2021.
DOI
10.2991/assehr.k.210805.163How to use a DOI?
Keywords
Leader-member exchange, job satisfaction, bank employee
Abstract

Job satisfaction is defined as a content emotional state resulting of values and facilitations through employee’s working experience. It is an important concept to study due to it’s impacts towards employees and the organization as a whole. In the working place, employees are categorized into leaders and subordinates. The relationship between leaders and subordinates can be explained through a concept called leader-member exchange, and was found to have impact towards subordinate’s job satisfaction. This research is purposed to understand the impact of leader-member exchange towards subordinate’s job satisfaction at Bank X. The participants include 149 pairs of leader-subordinate and was reached through purposive sampling. As a result, we found that there is a direct impact of leader-member exchange towards subordinate’s job satisfaction, and is correlated towards job satisfaction’s dimensions as follows: (a) social extrinsic rewards (0.282, p<0.01); (b) intrinsic rewards (0.237, p<0.01); dan (c) organizational extrinsic rewards (0.217, 0<0.01). Other than that, the descriptive results indicate that the level of leader member exchange and subordinate’s job satisfaction are considered high. Discussions and insights are also discussed in the last chapter of this paper.

Copyright
© 2021, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the International Conference on Economics, Business, Social, and Humanities (ICEBSH 2021)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
8 August 2021
ISBN
978-94-6239-413-1
ISSN
2352-5398
DOI
10.2991/assehr.k.210805.163How to use a DOI?
Copyright
© 2021, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Hanna Christina Uranus
AU  - P. Tommy Y. S. Suyasa
PY  - 2021
DA  - 2021/08/08
TI  - The Impact of Leader-Member Exchange Towards Subordinate’s Job Satisfaction in Bank X
BT  - Proceedings of the International Conference on Economics, Business, Social, and Humanities (ICEBSH 2021)
PB  - Atlantis Press
SP  - 1041
EP  - 1046
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.210805.163
DO  - 10.2991/assehr.k.210805.163
ID  - Uranus2021
ER  -