Proceedings of the International Conference of Economics, Business, and Entrepreneur (ICEBE 2022)

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Organizational Justice: How Does It Affect Performance and Job Satisfaction?

Authors
Keumala Hayati1, *, Indra Caniago2
1Management Department, Faculty of Economics and Business, Lampung University, Bandar Lampung, Lampung, Indonesia
2Accounting Department, Faculty of Economics and Business, IIB Darmajaya, Bandar Lampung, Lampung, Indonesia
*Corresponding author. Email: Keumala.hayati@feb.unila.ac.id
Corresponding Author
Keumala Hayati
Available Online 30 May 2023.
DOI
10.2991/978-2-38476-064-0_40How to use a DOI?
Keywords
Distributive Justice; Interactional Justice; Procedural Justice; Job Satisfaction; Task Performance; Contextual Performance
Abstract

This study examines the influence of organizational justice on task and contextual performance, with job satisfaction as a mediation. Task performance is a performance that is directly related to the main task of the job. Meanwhile, contextual performance is an activity that does not directly support the core of the work. Data was collected by distributing questionnaires to 150 banking employees in Bandar Lampung, Indonesia. The analysis tool uses SmartPLS version 3.0. The results showed that distributive justice affects the task and contextual performance of banking employees but has no effect on job satisfaction. Interactional & procedural justice affects job satisfaction but does not directly affect task & contextual performance. Job satisfaction was found to mediate the effect of interactional & procedural justice on task and contextual performance. Employees who feel treated relatively in a distributed manner will fulfill their tasks and contextual performance. Employees who are treated fairly in an interactional and procedural manner will increase their job satisfaction and impact their task and contextual performance.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference of Economics, Business, and Entrepreneur (ICEBE 2022)
Series
Advances in Economics, Business and Management Research
Publication Date
30 May 2023
ISBN
978-2-38476-064-0
ISSN
2352-5428
DOI
10.2991/978-2-38476-064-0_40How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Keumala Hayati
AU  - Indra Caniago
PY  - 2023
DA  - 2023/05/30
TI  - Organizational Justice: How Does It Affect Performance and Job Satisfaction?
BT  - Proceedings of the International Conference of Economics, Business, and Entrepreneur (ICEBE 2022)
PB  - Atlantis Press
SP  - 378
EP  - 391
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-2-38476-064-0_40
DO  - 10.2991/978-2-38476-064-0_40
ID  - Hayati2023
ER  -