Customer Satisfaction Promotion Strategies Based on Hedonistic / Utilitarian Attitude
Authors
Rui Zhang, Wenchao Du
Corresponding Author
Rui Zhang
Available Online May 2016.
- DOI
- 10.2991/iccita-16.2016.37How to use a DOI?
- Keywords
- Hedonistic attitude Utilitarian attitude Consumer satisfaction
- Abstract
The consumer shopping attitudes was divided into hedonism / utilitarian from the psychological point of view in this paper.The paper also discussed how retail terminal can implement differentiated marketing and promote consumer satisfaction based on the analysis of consumer hedonism / utilitarian attitude.
- Copyright
- © 2016, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Rui Zhang AU - Wenchao Du PY - 2016/05 DA - 2016/05 TI - Customer Satisfaction Promotion Strategies Based on Hedonistic / Utilitarian Attitude BT - Proceedings of the 2016 International Conference on Computer and Information Technology Applications PB - Atlantis Press SP - 205 EP - 209 SN - 2352-538X UR - https://doi.org/10.2991/iccita-16.2016.37 DO - 10.2991/iccita-16.2016.37 ID - Zhang2016/05 ER -