Detecting Novelty Seeking From Online Travel Reviews: A Deep Learning Approach
- DOI
- 10.2991/978-94-6463-471-6_69How to use a DOI?
- Keywords
- Tourism industry; BERT- BiGRU; novelty seeking; online travel reviews
- Abstract
An important source of experience-related data for comprehending novelty seeking (NS), a natural personality feature that affects travel motivation and location selection, is online travel reviews. Due to the large number and disorganization of reviews, manually categorizing them is difficult. Therefore, our aim is to develop a deep learning model and classification system to overcome these challenges. We propose a framework that combines four dimensions related to the NS personality trait and use a DL model called BERT-BiGRU to automatically identify NS in TripAdvisor reviews using a dataset of 30,000 reviews. The classifier using the NS multi-dimensional scale and the BERT-BiGRU multi-dimensional scale accurately identified the NS personality trait. It achieved high accuracy and F1 scores. The BERT-BiGRU model outperformed other DL models in terms of accuracy. This study shows how computer methods can be used to automatically determine personality traits from travel reviews. It provides a comprehensive framework for categorizing personality traits in order to benefit marketing and recommendation systems in the travel industry.
- Copyright
- © 2024 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - B. Venkata Sivaiah AU - N. Siva AU - N. Sunil Kumar AU - M. Sucharitha AU - S. Yatish Kumar AU - Y. Eswar PY - 2024 DA - 2024/07/30 TI - Detecting Novelty Seeking From Online Travel Reviews: A Deep Learning Approach BT - Proceedings of the International Conference on Computational Innovations and Emerging Trends (ICCIET- 2024) PB - Atlantis Press SP - 710 EP - 720 SN - 2352-538X UR - https://doi.org/10.2991/978-94-6463-471-6_69 DO - 10.2991/978-94-6463-471-6_69 ID - Sivaiah2024 ER -