Proceedings of the 2022 3rd International Conference on Big Data and Informatization Education (ICBDIE 2022)

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Research on Government Informatization: A Crisp-Set Qualitative and Comparative Analysis (csQCA) Based on 31 Province Government APP in Mainland of China

Authors
Xing Wang1, 2, *, Fanbo Li2
1School of Public Administration, Guangzhou Xinhua University, Dongguan, China
2Faculty of Humanities and Social Sciences, Macao Polytechnic University, Macao, China
*Corresponding author. Email: wangxing_mail@foxmail.com
Corresponding Author
Xing Wang
Available Online 23 December 2022.
DOI
10.2991/978-94-6463-034-3_109How to use a DOI?
Keywords
Government Informatization; Government APP; csQCA
Abstract

With social progress and technological development, government informatization is an effective way for the government to provide public services to the public. The government APP is a typical product of government informatization. This study constructs a government APP evaluation system from the availability, usefulness, usability, satisfaction, and security of the quality of government APPs in 31 provinces in mainland China. Using crisp set qualitative comparative analysis (csQCA) finds four configurational that can influence the quality of government APPs. Based on the analysis results, this study suggests that government informatization should focus on user security and satisfaction to build excellent government APPs.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2022 3rd International Conference on Big Data and Informatization Education (ICBDIE 2022)
Series
Atlantis Highlights in Computer Sciences
Publication Date
23 December 2022
ISBN
978-94-6463-034-3
ISSN
2589-4900
DOI
10.2991/978-94-6463-034-3_109How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Xing Wang
AU  - Fanbo Li
PY  - 2022
DA  - 2022/12/23
TI  - Research on Government Informatization: A Crisp-Set Qualitative and Comparative Analysis (csQCA) Based on 31 Province Government APP in Mainland of China
BT  - Proceedings of the 2022 3rd International Conference on Big Data and Informatization Education (ICBDIE 2022)
PB  - Atlantis Press
SP  - 1070
EP  - 1078
SN  - 2589-4900
UR  - https://doi.org/10.2991/978-94-6463-034-3_109
DO  - 10.2991/978-94-6463-034-3_109
ID  - Wang2022
ER  -