The Determinants of Lecturer Job Satisfaction and Institution Performance Of East Kalimantan Muhammadyah University (UMKT)

DOI

10.2991/978-2-38476-202-6_49How to use a DOI?

Keywords

Service Quality; Lecturer Job Satisfaction; Lecturer Performance

Abstract

Quality management is currently a phenomenon that requires special attention for universities, especially private universities. This means that private universities, especially Private University in the city of Samarinda, are always directed at quality improvement activities. Because if this is not the case, private universities will have less of a place in the hearts of the people, which will ultimately threaten their existence. Thus, the focus of this research is higher education quality management which is related to the study of the influence of visionary leadership and lecturer performance on the quality of universities in the city of Samarinda. The approach used in this research is quantitative with an explanatory survey method using a research instrument in the form of a questionnaire given to respondents consisting of department heads, heads of study programs, lecturers and students. Research findings show that overall lecturer performance has a positive and significant effect on university quality. Partially, the lowest average value is the change agent and trainer sub-variable, the competency sub-variable from research results with student respondents shows in the medium category, the empathy and productivity sub-variables show in the medium category. Meanwhile, the other sub-variables are in the high category

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Arkas Viddy
AU  - Rafiqoh Rafiqoh
PY  - 2024
DA  - 2024/02/15
TI  - The Determinants of Lecturer Job Satisfaction and Institution Performance Of East Kalimantan Muhammadyah University (UMKT)
BT  - Proceedings of the International Conference on Applied Science and Technology on Social Science 2023 (iCAST-SS 2023)
PB  - Atlantis Press
SP  - 348
EP  - 353
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-202-6_49
DO  - 10.2991/978-2-38476-202-6_49
ID  - Viddy2024
ER  -