The Influence of Affective Commitment, Continuous Commitment and Normative Commitment to Employee Performance at Sotis Hotel Kupang during the COVID-19 Pandemic

DOI

10.2991/978-2-494069-83-1_33How to use a DOI?

Keywords

Affective commitment; normative commitment and continously commitment; employee performance

Abstract

This study aims to determine the effect of affective commitment, normative commitment and commitment to employee performance during the Covid-19 pandemic and the object used in this study is a hotel. Handling hotels in situations like this must be supported by human resources who have a serious commitment and are accompanied by quality employee performance so that guests or tourists will return to stay in the future. The type of research used in this research is survey research and the method used is quantitative method with primary and secondary data sources. Data collection techniques through observation, interviews, questionnaires and literature study. Data analysis technique in this research is through preliminary analysis and further analysis. The preliminary analysis consisted of a validity test to measure the validity of the questionnaire and a reliability test was carried out using the Alpha Cronbach technique. The number of samples in this study were all employees of Hotel Sotis as many as 55 people. The results of this study shows that affective commitment (X1), continuance commitment (X2), normative commitment (X3) partially affect employee performance (Y). This is shown by the significance value of the three variables: 0.000 <0.05 and the F test results simultaneously have a significant effect with a significance value of 0.000 <0.05. Thus the hypothesis in this study is accepted and the multiple linear regression equation in this study is: Y=12.173 + 0.228 + 0.245 + 0.192.

Copyright

© 2022 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Lorens Riwu S
AU  - Merlin Luisa Malelak
AU  - Imelda R.Pellokila
PY  - 2022
DA  - 2022/12/30
TI  - The Influence of Affective Commitment, Continuous Commitment and Normative Commitment to Employee Performance at Sotis Hotel Kupang during the COVID-19 Pandemic
BT  - Proceedings of the International Conference on Applied Science and Technology on Social Science 2022 (iCAST-SS 2022)
PB  - Atlantis Press
SP  - 179
EP  - 185
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-83-1_33
DO  - 10.2991/978-2-494069-83-1_33
ID  - RiwuS2022
ER  -