An Implementation on the Innovation of SIMAP License Program in Palopo City

DOI

10.2991/978-2-38476-104-3_19How to use a DOI?

Keywords

Innovation; Innovation Implementation; SIMAP; Individual; Structure; Culture

Abstract

The performance of public services has a very large influence on the quality of people's lives, therefore building a good public service management system is a must for regions to improve the welfare of their people. The government as the leading sector functions as the highest policy-making actor in a country. The policies issued for the implementation of development, manage and regulate the community and provide good public services and integrity in the context of realizing good governance. For this reason, the government must continue to innovate in providing public services in order to provide maximum benefits to the community, therefore this research wants to find out and analyze how the implementation of innovation from SIMAP at the Investment Service and One Stop Integrated Services, and what factors influence the implementation of these innovations. The Innovation Implementation Approach analyzed in this study consists of individual, structure, and cultural dimensions. Approach This research uses a qualitative approach with an exploratory type, the number of informants in this study as many as 10 people consisting of the Head of the Office of Investment and One Stop Integrated Services, Chief of Staff for Information, Technical Team and Community as SIMAP service recipients. Data collected through observation, interviews and documentation. The data analysis carried out in this study consisted of three interrelated sub-processes, namely data reduction, data presentation, and verification conclusion. The results showed that the Office of Investment and One Stop Integrated Services of Palopo City has been running well because all indicators have been appropriate to support the implementation of the SIMAP licensing program.

Copyright

© 2024 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Satria Eka Tri Laksana
AU  - Hasniati
AU  - Muhammad Yunus
PY  - 2023
DA  - 2023/09/29
TI  - An Implementation on the Innovation of SIMAP License Program in Palopo City
BT  - Proceedings of the  Fourth International Conference on Administrative Science (ICAS 2022)
PB  - Atlantis Press
SP  - 173
EP  - 177
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-104-3_19
DO  - 10.2991/978-2-38476-104-3_19
ID  - Laksana2023
ER  -