From Offline to Online: Changes in Vegetable Purchases During COVID-19 in Indonesia
- DOI
- 10.2991/978-2-38476-048-0_25How to use a DOI?
- Keywords
- COVID-19; online grocery shopping; vegetables; Indonesia; consumer behavior
- Abstract
This study aimed to investigate changes in people’s preferences for online grocery shopping during the COVID-19 pandemic in Indonesia. The study used a descriptive method, including a questionnaire distributed to people living in the Jakarta area (Jabodetabek) and secondary data analysis. The results showed that people’s concerns about their health have led to changes in their behavior towards shopping for daily necessities, with many shifting from offline to online grocery shopping. The study found that the factors influencing the decision to buy vegetables online are the place of domicile, salary, and age group. The findings of this research can help online grocery shopping providers in Indonesia to better understand changes in customer demand and perception during and after the COVID-19 pandemic, and thereby increase sales and customer satisfaction.
- Copyright
- © 2023 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Keny Rahmawati AU - Puji Handayani Kasih AU - Arika Bagus Perdana PY - 2023 DA - 2023/04/27 TI - From Offline to Online: Changes in Vegetable Purchases During COVID-19 in Indonesia BT - Proceedings of the International Conference on Advance Research in Social and Economic Science (ICARSE 2022) PB - Atlantis Press SP - 226 EP - 233 SN - 2352-5398 UR - https://doi.org/10.2991/978-2-38476-048-0_25 DO - 10.2991/978-2-38476-048-0_25 ID - Rahmawati2023 ER -