The Effect of Internal Control and Total Quality Management on Organizational Performance

DOI

10.2991/icaess-19.2019.12How to use a DOI?

Keywords

Internal Control; Total Quality Management; Organizational Performance; Padang City

Abstract

The study to discover the effect of internal control and Total Quality Management (TQM) on organizational performance. Data were collected by the questionnaire instrument. The unit of analysis is state-owned enterprises in Padang city. The study utilized primary data which is obtained through the questionnaire. Total sampling is used in this study. 90 questionnaires were returned as a final sample. Data were analyzed by Multiple Regression Analysis performed by SPSS 23 software. The result shows that Internal Control has a positive and significant effect on organizational performance. Total Quality Management has a positive and significant effect on organizational performance.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Sigit Sanjaya
AU  - Liga Mayola
PY  - 2019/12
DA  - 2019/12
TI  - The Effect of Internal Control and Total Quality Management on Organizational Performance
BT  - Proceedings of the 1st International Conference on Applied Economics and Social Science (ICAESS 2019)
PB  - Atlantis Press
SP  - 299
EP  - 301
SN  - 2352-5398
UR  - https://doi.org/10.2991/icaess-19.2019.12
DO  - 10.2991/icaess-19.2019.12
ID  - Sanjaya2019/12
ER  -