Research on the Application of Blockchain Technology in Logistics Industry
- DOI
- 10.2991/aebmr.k.200402.032How to use a DOI?
- Keywords
- blockchain, intelligent contract, logistics
- Abstract
At present, China’s logistics industry is developing rapidly, but customer satisfaction is growing slowly. In order to solve the problems of goods damage, loss, delay and so on that cause users’ dissatisfaction, foreign enterprises have begun to try to solve the problems such as information opacity, unclear rights and responsibilities, and difficulty in believing in customers in the current transportation with blockchain technology. This paper shows the actual cases of IBM, Walmart, Insurwave and other enterprises, and shows that the blockchain technology can not only make the transportation process transparent, intelligent and sustainable, but also make the user trust rise sharply, improve consumer satisfaction, and provide reference for solving the problem of stagnant growth of user satisfaction in China’s logistics industry.
- Copyright
- © 2020, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Xuhui Wang AU - Zihan Xie PY - 2020 DA - 2020/04/06 TI - Research on the Application of Blockchain Technology in Logistics Industry BT - Proceedings of the 3rd International Conference on Advances in Management Science and Engineering (IC-AMSE 2020) PB - Atlantis Press SP - 186 EP - 189 SN - 2352-5428 UR - https://doi.org/10.2991/aebmr.k.200402.032 DO - 10.2991/aebmr.k.200402.032 ID - Wang2020 ER -