Study of Organizational Culture Assessment Model Based on Balanced Scorecard and Its Application

DOI

10.2991/gecss-14.2014.43How to use a DOI?

Keywords

organizational culture, balanced scorecard, organizational culture assessment

Abstract

Building corporate culture assessment model based on balanced scorecard provides a new approach to corporate culture assessment. 12 measures for the three perspectives of Customer, Internal Process and Learning and Innovation are selected in this thesis, which are customer orientation, social responsibility, staff satisfaction, participation, core values, information flow, team orientation, conformance, sense of mission, leadership, corporate learning and corporate innovation, and exemplified in their application to an energy company, thus enriching the content and extending the horizon of organizational culture assessment study, and providing a new approach to and way of thinking for it.

Copyright

© 2014, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Download article (PDF)

TY  - CONF
AU  - Yongbo Ding
AU  - Xiangxi Ji
AU  - Chao Ma
PY  - 2014/01
DA  - 2014/01
TI  - Study of Organizational Culture Assessment Model Based on Balanced Scorecard and Its Application
BT  - Proceedings of the 2014 International Conference on Global Economy, Commerce and Service Science
PB  - Atlantis Press
SP  - 166
EP  - 169
SN  - 1951-6851
UR  - https://doi.org/10.2991/gecss-14.2014.43
DO  - 10.2991/gecss-14.2014.43
ID  - Ding2014/01
ER  -