Assessment of Blu Maturity in Non-Financial Aspects at the University of Jambi
- DOI
- 10.2991/978-2-38476-110-4_87How to use a DOI?
- Keywords
- Process Based; Public Service Agency; Results Based
- Abstract
The purpose of this study is to measure the maturity level of BLU in all aspects of organizational governance in a comprehensive and end-to-end manner, where this tool is dynamic, can be adapted to conditions and targets for the year concerned. In this method the population in this study were all BLU Jambi University employees. Sampling was carried out using a purposive sampling method according to the work product (activity of the BLU employee's role) or documentation owned. The type of data used in this study is secondary data from the Community Satisfaction Index, and other data that is relevant to the needs of the UNJA BLU Maturity assessment analysis. The analytical method in this study uses descriptive analysis based on the BLU Maturity Rating work paper which is compiled based on the basic principles of maturity assessment which consists of five main levels to ensure that all indicators in each aspect are aligned and equal between clusters and sub-subs. Clusters. In the results of this study, to ensure the continuity and development of UNJA's BLU services, researchers will conduct a Maturity Assessment of UNJA's BLU using the BLU Maturity Rating and Evaluation Assessment Tools version 1.0. This tool consists of two components, namely Results-Based and Process-Based. Jambi University as a BLU institution has the potential to continue to grow and develop in a number of areas to improve service quality.
- Copyright
- © 2023 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Junaidi AU - Yusrizal AU - Yudi AU - Jefri Marzal AU - Salman Jumaili PY - 2023 DA - 2023/11/07 TI - Assessment of Blu Maturity in Non-Financial Aspects at the University of Jambi BT - Proceedings of the 4th Green Development International Conference (GDIC 2022) PB - Atlantis Press SP - 876 EP - 941 SN - 2352-5398 UR - https://doi.org/10.2991/978-2-38476-110-4_87 DO - 10.2991/978-2-38476-110-4_87 ID - 2023 ER -