The Effect of Perceived Organizational Support on Flexible Working Arrangement and Task Performance

The Mediating Role of Organizational Commitment

DOI

10.2991/aebmr.k.220701.083How to use a DOI?

Keywords

perceived organizational support; flexible working arrangement; task performance; organizational commitment

Abstract

The Covid-19 Pandemic affects the way of working in Indonesia that forces the banking industry to adjust its leading service while ensures employees finish their task-performance well by giving them the support they need. This research examines the effect of employees’ perceived organizational support on implementing flexible working arrangements and its impact on task performance through organizational commitment. This research uses a quantitative research design through primary data collection, collecting 361 data at PT. Bank X. Then, the data is analyzed with Structural Equation Modelling (SEM) to test the overall construct of the research model. The results indicate that perceived organizational support has a significantly positive effect on the flexible working arrangement, and therefore reinforces organizational commitment, then as a sequence impacts task performance. Finally, these results suggest that PT. Bank X continues implementing flexible working arrangements by creating a permanent company policy that leads to higher organizational commitment after the pandemic and gives more supporting tools to help employees finish their task performance. This research can help companies in the same type of industry to implement flexible working arrangements and increase their employee task performance

Copyright

© 2022 The Authors. Published by Atlantis Press International B.V.

Open Access

This is an open access article distributed under the CC BY-NC 4.0 license.

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TY  - CONF
AU  - Yoga Pramaditya
AU  - E.S. Pusparini
PY  - 2022
DA  - 2022/07/12
TI  - The Effect of Perceived Organizational Support on Flexible Working Arrangement and Task Performance
BT  - Proceedings of the 6th Global Conference on Business, Management, and Entrepreneurship (GCBME 2021)
PB  - Atlantis Press
SP  - 449
EP  - 455
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.220701.083
DO  - 10.2991/aebmr.k.220701.083
ID  - Pramaditya2022
ER  -