Perceived Usefulness, Perceived Ease of Use, and Social Influence: Intention to Use e-Wallet

DOI

10.2991/aebmr.k.210831.060How to use a DOI?

Keywords

e-wallets, perceived usefulness, perceived ease of use, social influence

Abstract

Research on the acceptance of the use of information technology often uses the Technology Acceptance Model (TAM) and the Unified Theories of Acceptance and Use of Technology (UTAUT) model, which provide an excellent theoretical basis for understanding consumer intentions to use non-cash payment transactions. Non-cash payment methods used in this study were e-wallets such as OVO, Go-Pay, T-cash, and others. This study combined these two theoretical models mentioned above and aimed at determining the effect of perceived usefulness, perceived ease of use, and social influence on the intention to use e-wallets. The survey was conducted involving STMIK Rosma Karawang students in the information system study program (2019-2020) with a population of 160 students. Samples taken by purposive sampling obtained 137 respondents. The analysis technique used was multiple linear regression using SPSS V23. The results showed a positive and significant influence on perceived usefulness and perceived ease of use on intention. However, it turned out that social influence did not have a significant effect. This study’s results serve as a guideline or reference for companies developing e-wallet applications in the future. The company expects to make a more comfortable and easier to use applications and always be consistent in providing users.

Copyright

© 2021, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Femmy Effendy
AU  - Ratih Hurriyati
AU  - Heny Hendrayati
PY  - 2021
DA  - 2021/09/02
TI  - Perceived Usefulness, Perceived Ease of Use, and Social Influence: Intention to Use e-Wallet
BT  - Proceedings of the 5th Global Conference on Business, Management and Entrepreneurship (GCBME 2020)
PB  - Atlantis Press
SP  - 311
EP  - 315
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.210831.060
DO  - 10.2991/aebmr.k.210831.060
ID  - Effendy2021
ER  -