Effect of Training and Empowerment in Improving Job Satisfaction

DOI

10.2991/aebmr.k.200131.057How to use a DOI?

Keywords

Training, Empowerment, Job Satisfaction

Abstract

Job satisfaction is still an important concern that is examined at all times, because job satisfaction is important for organizational effectiveness. Job satisfaction greatly affects the service to customers, because the service industry, especially banks that have a high level of intensity to compete directly with customers. The problem of employee job satisfaction is still the main focus in the banking industry. This study aims to obtain (1) description of training, (2) description of empowerment, (3) description of job satisfaction, (4) influence of training and empowerment to job satisfaction, (5) influence of training to job satisfaction, and (6) Influence of empowerment to job satisfaction. The method used is explanatory survey with samples of 50 employees. The Data analysis techniques used are multiple linear regression, with SPSS computer software tool. Based on the results of the study, the description of techniques in the good category, description of empowerment in the goof category, job satisfaction description in the high category, and job satisfaction influenced by training and empowerment.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - B.L. Nuryanti
AU  - W. D. Putri
AU  - Masharyono
PY  - 2020
DA  - 2020/02/07
TI  - Effect of Training and Empowerment in Improving Job Satisfaction
BT  - Proceedings of the 3rd Global Conference On Business, Management, and Entrepreneurship (GCBME 2018)
PB  - Atlantis Press
SP  - 265
EP  - 268
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.200131.057
DO  - 10.2991/aebmr.k.200131.057
ID  - Nuryanti2020
ER  -