Proceedings of the 2022 International Conference on Economics, Smart Finance and Contemporary Trade (ESFCT 2022)

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The Future of Online Dispute Resolution and Intelligent Innovation

Authors
Yufei Zhang1, *
1City University of Macau, Macau, China
*Corresponding author. Email: 17261098@bjtu.edu.cn
Corresponding Author
Yufei Zhang
Available Online 27 December 2022.
DOI
10.2991/978-94-6463-052-7_105How to use a DOI?
Keywords
Online Dispute Resolution; Procedural legality; Artificial intelligence; Internet-related disputes
Abstract

In response to the need for efficiency in transactions in the era of digital globalization, the international commercial dispute resolution mechanism has given rise to the digital Online Dispute Resolution (ODR). It has successfully responded to the force majeure impediment exemplified by the COVID-19. By analyzing the ODR mechanism’s distinct advantages, such as uniformity of system, choice of jurisdiction, convenience and efficiency, this article explains its necessity and advantageous position as a complementary and innovative model to the traditional offline dispute resolution mechanism. This is followed by a discussing the need for further specialized regulations on procedural legality and regulatory fairness in practice. On the other hand, the problem of data security depends on the emergence of pertinent technological barriers. The paper also recommends exploring and integrating artificial intelligence technologies from the perspectives of dynamic pouncing intelligent analysis and institutional inclusion to safeguard fundamental human rights, which will assist the ODR platform in developing into a supplemental arbitration institution in the future as well as a successful method for resolving Internet-related disputes.

Copyright
© 2022 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2022 International Conference on Economics, Smart Finance and Contemporary Trade (ESFCT 2022)
Series
Advances in Economics, Business and Management Research
Publication Date
27 December 2022
ISBN
10.2991/978-94-6463-052-7_105
ISSN
2352-5428
DOI
10.2991/978-94-6463-052-7_105How to use a DOI?
Copyright
© 2022 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Yufei Zhang
PY  - 2022
DA  - 2022/12/27
TI  - The Future of Online Dispute Resolution and Intelligent Innovation
BT  - Proceedings of the 2022 International Conference on Economics, Smart Finance and Contemporary Trade (ESFCT 2022)
PB  - Atlantis Press
SP  - 929
EP  - 936
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-052-7_105
DO  - 10.2991/978-94-6463-052-7_105
ID  - Zhang2022
ER  -