Live E-Commerce Multi-entity Value Co-creation Behavior: A Consumer Engagement Motivation Perspective
- DOI
- 10.2991/978-94-6463-005-3_12How to use a DOI?
- Keywords
- Live e-commerce; Value co-creation behavior; Consumer engagement motivation; Multi-subject
- Abstract
Consumers, anchors, platforms, manufacturers, and other multi-type subjects constitute the value co-creators of e-commerce live streaming. The virtual presence and real-time interaction between multiple subjects and consumers through the live e-commerce scene directly convert traffic into sales and become an important driver of consumption growth. Starting from the intrinsic drivers of consumer engagement, such as trust motivation, interest motivation, and emotion motivation, the value co-creation behavior model of live e-commerce was constructed and validated using questionnaire data and AMOS software. The results show that: all engagement motivations have a significant positive impact on interaction and cooperation. In terms of standard path coefficients: interest motivation > trust motivation > emotion motivation. There is no significant direct effect of engagement motivation on co-creation behavior. However, there is a significant effect on co-creation behavior through the mediating effect of experience value, and the coefficient value of the mediating effect is significantly larger than that of the direct effect coefficient.
- Copyright
- © 2023 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Yu-miao Chang AU - Ying Zhu AU - Hui Li PY - 2022 DA - 2022/11/10 TI - Live E-Commerce Multi-entity Value Co-creation Behavior: A Consumer Engagement Motivation Perspective BT - Proceedings of the 2022 3rd International Conference on E-commerce and Internet Technology (ECIT 2022) PB - Atlantis Press SP - 109 EP - 122 SN - 2589-4943 UR - https://doi.org/10.2991/978-94-6463-005-3_12 DO - 10.2991/978-94-6463-005-3_12 ID - Chang2022 ER -