HR in the Era of AI Paradoxes: Balancing Automation and Human Touch

DOI

10.2991/978-94-6463-433-4_40How to use a DOI?

Keywords

Artificial Intelligence (AI); Human Resources (HR); Technology Industry

Abstract

This study delves into the intricate interplay between artificial intelligence (AI) and human resources (HR) management within the technology industry. It comprehensively explores the potential benefits and challenges associated with integrating AI into HR processes, reflecting optimistic and pessimistic outlooks on its future implications. The concept of AI is elucidated, encompassing its multifaceted applications and advancements. An optimistic vision of the future envisions AI as a catalyst for enhanced efficiency, productivity, and employee well-being. Conversely, a pessimistic case highlights concerns about job displacement, privacy infringements, and biased decision-making. Central to this discourse is the discussion on management, labour, and technology dynamics, unveiling the evolving role of AI in shaping HR practices. Early experiences of AI and machine learning (ML) implementations in people management are scrutinized, shedding light on real-world challenges and successes. The imperative of a better future is contemplated, prompting considerations for ethical AI development, responsible commercialization, and bias mitigation.

An in-depth exploration of bias in AI systems is undertaken, focusing on its definition, manifestations, and implications for HR operations. The role of HR professionals in mediating bias and promoting fair AI deployment is examined, underscoring their pivotal responsibility in safeguarding employee rights and organizational integrity. The study also delves into the regulatory landscape surrounding AI in HR and proposes potential directions for future research in this dynamic field. This research contributes to a nuanced understanding of the symbiotic relationship between AI and HR within the technology sector. It calls for proactive measures to harness the potential of AI for the betterment of both organizations and employees while addressing the challenges and ethical considerations inherent in this transformative journey. This study advocates cultivating a harmonious coexistence between human expertise and technological innovation by fostering informed discourse and strategic planning.

Copyright

© 2024 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - S. Suneetha
AU  - A. Krishna Sudheer
AU  - Ch. Shankar
AU  - Sukanya Metta
PY  - 2024
DA  - 2024/06/03
TI  - HR in the Era of AI Paradoxes: Balancing Automation and Human Touch
BT  - Proceedings of the International Conference on Digital Transformation in Business: Navigating the New Frontiers Beyond Boundaries (DTBNNF 2024)
PB  - Atlantis Press
SP  - 528
EP  - 545
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-433-4_40
DO  - 10.2991/978-94-6463-433-4_40
ID  - Suneetha2024
ER  -