Beyond Design Thinking: Exploring Design Modes for Children’s Medical Care Service and Experience
- DOI
- 10.2991/978-94-6463-046-6_61How to use a DOI?
- Keywords
- Industrial Design; Children’s Hospital; Design Thinking; Media Franchise
- Abstract
Since 2014, College of Design and Innovation, Tongji University and Shanghai Children’s Medical Center established a design-driven collaboration to improve children’s medical care service and experience. By introducing and analysing this seven-year exploration, We found that following the traditional problem-solving was not a good solution to the communication problem between children patients and doctors. So we established a new design model of an IP-based communication system for children patients, the parents and the doctors, with sense-making at its core. With the design practice and reflection, this paper attempts to understand and reframe the design modes in the context of designing for children’s medical care service and experience, providing space for further discussion and practice.
- Copyright
- © 2023 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - ZhenYuan Liu AU - Cheng Peng AU - Man Yang PY - 2022 DA - 2022/12/17 TI - Beyond Design Thinking: Exploring Design Modes for Children’s Medical Care Service and Experience BT - Proceedings of the 2022 2nd International Conference on Computer Technology and Media Convergence Design (CTMCD 2022) PB - Atlantis Press SP - 519 EP - 527 SN - 2352-538X UR - https://doi.org/10.2991/978-94-6463-046-6_61 DO - 10.2991/978-94-6463-046-6_61 ID - Liu2022 ER -