Language Use in the Plantation Industry: Insights from a Multinational Company in Malaysia
- DOI
- 10.2991/978-2-494069-61-9_27How to use a DOI?
- Keywords
- Agriculture; language; language use; multinational companies; corporate communication
- Abstract
Purpose - This study aimed to investigate the extent to which employees use English and other languages in the various communication channels in an agricultural organisation.
Design/methodology/approach - Data were collected from a multinational agriculture company using the quantitative approach via questionnaire distribution. A qualitative approach based on interviews was employed to support the quantitative findings.
Finding - The results illustrated that flexibility exists where both employers and employees typically use either Bahasa Malaysia or English as the language that works best for a given situation and in the organisation’s best interest.
Originality/value - The study offers greater clarity on language use and choice in agricultural companies in multilingual countries, such as Malaysia, which depends heavily on migrant workers.
- Copyright
- © 2023 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Sareen Kaur Bhar AU - Suhaila Abdullah AU - Yong Eng Chua PY - 2022 DA - 2022/12/26 TI - Language Use in the Plantation Industry: Insights from a Multinational Company in Malaysia BT - Proceedings of the International Conference on Communication, Language, Education and Social Sciences (CLESS 2022) PB - Atlantis Press SP - 287 EP - 301 SN - 2352-5398 UR - https://doi.org/10.2991/978-2-494069-61-9_27 DO - 10.2991/978-2-494069-61-9_27 ID - Bhar2022 ER -