The Challenges of Bank Syariah Indonesia Post-Merger
- DOI
- 10.2991/978-2-494069-49-7_46How to use a DOI?
- Keywords
- Challenges; Bank Syariah Indonesia; Post Merger; Sharia Banking
- Abstract
Bank Syariah Indonesia (BSI) was officially merged on February 1, 2021. After the BSI merger, management have to face various challenges both internal and external to the company. This research is a descriptive study with qualitative methods and uses secondary data from various literatures. This study aims to examine the challenges of post-merger BSI both internal and external to the company. Several challenges must be faced by the company from the internal side, such as: differences in work culture, integration of systems, products, and services, as well as organizational restructuring. Meanwhile, the challenges from the external side of the company are: low literacy, inclusion and market share of sharia banking, different characteristics of customers from the three legacy banks that require good communication from BSI’s human resources, demands to produce competitive and innovative products and improve performance.
- Copyright
- © 2023 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Nidya Waras Sayekti AU - Ariesy Tri Mauleny AU - Sony Hendra Permana AU - Achmad Chotib PY - 2022 DA - 2022/12/29 TI - The Challenges of Bank Syariah Indonesia Post-Merger BT - Proceedings of the 3rd Borobudur International Symposium on Humanities and Social Science 2021 (BIS-HSS 2021) PB - Atlantis Press SP - 276 EP - 279 SN - 2352-5398 UR - https://doi.org/10.2991/978-2-494069-49-7_46 DO - 10.2991/978-2-494069-49-7_46 ID - Sayekti2022 ER -