Qualified School Through Total Quality Management Implementation

DOI

10.2991/assehr.k.200529.178How to use a DOI?

Keywords

quality of education, qualified school, total quality management

Abstract

This study aims to analyse the qualified school through the implementation of Total Quality Management (TQM) in Ternate City. This research is qualitative research with a multi-case study in SMA Negeri 1, SMA Negeri 4, SMA Negeri 8, and Islamic Schools of Ternate. The result shows that eight parts of TQM That are ethics, integrity, trust, leadership, teamwork, training, appreciation, and communication are expecting to obtain a reliable guarantee in the activity. The role of the principal is very determined because it should be able to develop, training, and applying eight parts of TQM into the implementation of school programs. Implementing the TQM without ethics, integrity, and trust is useless. By the implementation of TQM correctly, which particularly to Senior High Schools in Ternate is expected to be obtained good quality work, create a comfortable atmosphere at school, sharing the knowledge that giving benefit, and get award according to the performance.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Faujia Umasugi
AU  - Bakar Djibat
PY  - 2020
DA  - 2020/05/04
TI  - Qualified School Through Total Quality Management Implementation
BT  - Proceedings of the 1st Borobudur International Symposium on Humanities, Economics and Social Sciences (BIS-HESS 2019)
PB  - Atlantis Press
SP  - 842
EP  - 846
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.200529.178
DO  - 10.2991/assehr.k.200529.178
ID  - Umasugi2020
ER  -