Quality Management System Implementation in Certified Children’s Toy Industries: The Level of Application, Motives, and Constraints
- DOI
- 10.2991/assehr.k.200529.104How to use a DOI?
- Keywords
- QMS, toy industries, application, motives, constraint
- Abstract
This study was designed to measure at which level the quality management system (QMS) had been implemented in the children’s toy industries with SNI-certified products (SNI=Indonesian National Standard) in Yogyakarta, Indonesia. SNI certificates are granted only if a company has applied QSM based on ISO 9001. The analysis also observed the company’s motives and constraints in QMS realization using the case study of four SNI-certified children’s toy companies from the existing 21 toy enterprises in the area. The results showed that the level of internal QSM implementation in small-scale toy industries was poor but fairly good among the medium-scale companies. The medium-scale industries can apply QMS better than the small-scale ones because they have established a department responsible for actualizing the quality system. These industries employed QMS due to various motivations, including to improve product quality, operational time, and QMS and to reduce the number of product defects. Nevertheless, they also had to overcome one particular constraint, that is, the costs of QMS implementation add to the financial responsibility of the companies.
- Copyright
- © 2020, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Muhammad Imron Rosyidi AU - Maria Theresia Sri Budiastuti AU - Mugi Rahardjo AU - Totok Gunawan PY - 2020 DA - 2020/05/04 TI - Quality Management System Implementation in Certified Children’s Toy Industries: The Level of Application, Motives, and Constraints BT - Proceedings of the 1st Borobudur International Symposium on Humanities, Economics and Social Sciences (BIS-HESS 2019) PB - Atlantis Press SP - 496 EP - 502 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.200529.104 DO - 10.2991/assehr.k.200529.104 ID - Rosyidi2020 ER -