Proceedings of the Business Innovation and Engineering Conference (BIEC 2022)

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Payment System Innovation and Retailer Efficiency: Measuring the Impact of National Payment Gateway Implementation in Indonesia

Authors
Arianto Muditomo1, *, Yusman Syaukat2, Trias Andati3, Nur Hasanah1
1School of Business, IPB University, Bogor, Jawa Barat, Indonesia
2Faculty of Economics and Management, IPB University, Bogor, Jawa Barat, Indonesia
3PT. Adhimix Precast Indonesia, Jakarta Selatan, DKI Jakarta, Indonesia
*Corresponding author. Email: ariantomuditomo@apps.ipb.ac.id
Corresponding Author
Arianto Muditomo
Available Online 15 May 2023.
DOI
10.2991/978-94-6463-144-9_5How to use a DOI?
Keywords
data envelopment analysis; efficiency; GPN; malmquist productivity; payment system
Abstract

The purpose of this study is to evaluate the effect of payment system innovation on retailer efficiency because of the implementation of the National Payment Gateway in Indonesia. We use a two-stage approach at the individual and national levels by adopting an efficient frontier approach using the Malmquist Productivity Index (MPI) based on data envelopment analysis (DEA) to measure the productivity of 5 Indonesian retailers during 2015–2020. Total assets, total expenses, and number of outlets are considered as inputs while net income, profit, and earnings per share (EPS) are considered as outputs. Result indicated that there was no significant improvement after GPN implementation in 2017. There was a lower improvement in MPI (1,0085971) during 2018–2020 as a period after GPN implementation as compared to MPI (1,0834615) during 2015–2017 as a period before GPN implementation. This study, however, is unable to prove that the implementation of GPN can improve retailer efficiency in Indonesia. The study’s findings can help in our understanding of the efficient frontier, which can explain the relationship between payment system innovation and retailer efficiency. This will provide information for payment system policymakers to consider retail industry impact when setting up and/or initiating payment system innovations in the future.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the Business Innovation and Engineering Conference (BIEC 2022)
Series
Advances in Economics, Business and Management Research
Publication Date
15 May 2023
ISBN
978-94-6463-144-9
ISSN
2352-5428
DOI
10.2991/978-94-6463-144-9_5How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Arianto Muditomo
AU  - Yusman Syaukat
AU  - Trias Andati
AU  - Nur Hasanah
PY  - 2023
DA  - 2023/05/15
TI  - Payment System Innovation and Retailer Efficiency: Measuring the Impact of National Payment Gateway Implementation in Indonesia
BT  - Proceedings of the Business Innovation and Engineering Conference (BIEC 2022)
PB  - Atlantis Press
SP  - 44
EP  - 53
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-144-9_5
DO  - 10.2991/978-94-6463-144-9_5
ID  - Muditomo2023
ER  -