Strengthening of Bank Secrecy Regulations in Indonesia to Protect Customers’ Personal Data Post-covid-19 Pandemic

DOI

10.2991/978-94-6463-214-9_25How to use a DOI?

Keywords

Bank Secrecy; Personal Data Protection; Debtor Customers

Abstract

The global Covid-19 pandemic has increased banking activities, including in Indonesia. One of them is related to the use of digital banking services and electronic banking services in various bank customer transactions. The use of information technology in banking services increases the security risk of customers' data. Customer personal data should be included in the scope of bank secrecy which must be kept confidential but can be easily used and disseminated for commercial purposes, both by banks and third parties who work with banks without clear restrictions. Therefore this study aims to examine how forms of strengthening bank secrecy provisions in Indonesia protect customer personal data. The research method used in this study is normative juridical with a statutory and conceptual approach, as well as extensive interpretation of legal material analysis techniques. The results of this study indicate that one form of embodiment of balanced legal protection for bank customers after the Covid-19 pandemic is to strengthen bank secrecy rules contained in Law number 10 of 1998, including 1). Expanding the system of legal liability on sanctions for violations of bank secrecy on civil liability; 2). Defining debtor customer information and data into two, namely data related to personal data (accounts) and data related to debtor customer loans; 3). Expand the application of bank secrecy rules to general personal data (accounts/identities) of debtor customers; 4). Restricting the use and dissemination of debtor customer data/information by banks only to information related to the loan; 5). The purpose of collecting and using personal data of debtor customers must be included in the clauses of the contract made between the debtor customer and the bank; 6). Banks in using the personal data of debtor customers must be following the purpose of collection under the contract made between the bank and the customer.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Erma Defiana Putriyanti
AU  - Abdul Rachmad Budiono
AU  - Sukarmi
AU  - Reka Dewantara
PY  - 2023
DA  - 2023/07/27
TI  - Strengthening of Bank Secrecy Regulations in Indonesia to Protect Customers’ Personal Data Post-covid-19 Pandemic
BT  - Proceedings of the 1st Brawijaya International Conference on Business and Law (BICoBL 2022)
PB  - Atlantis Press
SP  - 227
EP  - 234
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-214-9_25
DO  - 10.2991/978-94-6463-214-9_25
ID  - Putriyanti2023
ER  -