Research on Influencing Factors of Users’ Continuance Intention to Use Car-hailing Apps

DOI

10.2991/bems-19.2019.34How to use a DOI?

Keywords

Car-hailing Apps; Continuance Intention; ECM-ISC; Empirical Analysis.

Abstract

In the era of sharing economy, car-hailing apps play a significant role in our life. Therefore, this paper takes the passengers who use car-hailing apps as the research object and develops a new model based on the Expectation-Confirmation Model of IS Continuance (ECM-ISC). Five influencing factors are introduced including perceived cost, perceived risk, subjective norm, habit and conversion cost. The new model is established in order to analyze the factors that influence users’ continuance intention.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Yuhan Guo
AU  - Xiyan Lv
PY  - 2019/05
DA  - 2019/05
TI  - Research on Influencing Factors of Users’ Continuance Intention to Use Car-hailing Apps
BT  - Proceedings of the 1st International Conference on Business, Economics, Management Science (BEMS 2019)
PB  - Atlantis Press
SP  - 191
EP  - 199
SN  - 2352-5428
UR  - https://doi.org/10.2991/bems-19.2019.34
DO  - 10.2991/bems-19.2019.34
ID  - Guo2019/05
ER  -