Communication and Crisis Management in Emergency: A Case Study of Engine's Breakdown

DOI

10.2991/bcm-17.2018.18How to use a DOI?

Keywords

Communication, Crisis Management, Leadership

Abstract

The purpose of this study is two-fold: (1) to examine communication of leadership during emergency and (2) to investigate engagement between communication and crisis management to restore organization's objectives. This qualita-tive study conducted with case study method. The data were collected interview to informant and moderate observation. The study found that one of leader at PT. Bayu Maritim Berkah (BMB) using transactional leadership model and task-oriented style. He also use his power as autocratic. Meanwhile, the communication pattern in BMB during emergency is All-Channel Pattern. The finding of the study shows that BMB used its model and style due to time-efficiency. It also shows that BMB only perform to respond emergency during the situation and lack of prevention and evaluation.

Copyright

© 2018, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Alfi Dinda Sasantie
AU  - Firman Kurniawan
PY  - 2018/02
DA  - 2018/02
TI  - Communication and Crisis Management in Emergency: A Case Study of Engine's Breakdown
BT  - Proceedings of the 4th Bandung Creative Movement International Conference on Creative Industries 2017 (4th BCM 2017)
PB  - Atlantis Press
SP  - 95
EP  - 98
SN  - 2352-5428
UR  - https://doi.org/10.2991/bcm-17.2018.18
DO  - 10.2991/bcm-17.2018.18
ID  - Sasantie2018/02
ER  -