Optimal Wheelchair Passenger Service in the Airport

DOI

10.2991/ameii-16.2016.107How to use a DOI?

Keywords

Queuing theory, Multi-server system, Optimization

Abstract

This paper uses a queuing model of multi-server system to offer optimal airport wheelchair service which minimizes the cost and offers service of high quality. It addresses the performance of airport wheelchair service associated with the waiting time of passengers who need the service. According to the related data, we can know the cost of wheelchair service in unit time Cs and the loss of keeping passengers waiting for service in unit time Cw. Basing on the related equations of queuing theory, we calculate the ratio between Cs and Cw and compare it with numerical interval in different number of the wheelchairs, thus we get the optimal number of wheelchair and the cost. We take the O'Hare International Airport as an example and calculate the optimal wheelchair passenger service. This model can be applied to airports of different shapes and sizes.

Copyright

© 2016, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Anran Zheng
PY  - 2016/04
DA  - 2016/04
TI  - Optimal Wheelchair Passenger Service in the Airport
BT  - Proceedings of the 2nd International Conference on Advances in Mechanical Engineering and Industrial Informatics (AMEII 2016)
PB  - Atlantis Press
SP  - 535
EP  - 539
SN  - 2352-5401
UR  - https://doi.org/10.2991/ameii-16.2016.107
DO  - 10.2991/ameii-16.2016.107
ID  - Zheng2016/04
ER  -