Proceedings of the 2024 International Conference on Applied Economics, Management Science and Social Development (AEMSS 2024)

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Emotional Reactions and Kansei Cognition of Weibo Users Towards ChatGPT

Authors
Genlong Zhou1, Fei Qiao1, *
1Guangdong University of Foreign Studies and Trade, Panyu District, Guangzhou City, Guangdong Province, China
*Corresponding author. Email: jennifer.qf@gmail.com
Corresponding Author
Fei Qiao
Available Online 27 May 2024.
DOI
10.2991/978-2-38476-257-6_20How to use a DOI?
Keywords
ChatGPT; kansei cognition; emotional response; imprinting theory; sentiment analysis
Abstract

Focusing on the individual level, this study selects text data from individuals on the Weibo platform since the release of ChatGPT 4.0 as the research sample. It employs the Gephi network analysis tool and sentiment analysis methods, aiming to explore individuals’ kansei cognition of ChatGPT and their emotional responses. Drawing from the perspective of imprinting theory, this research illustrates how individuals’ kansei cognition of ChatGPT is shaped through a combination of four dimensions: ethics, R&D, consciousness, and production. It further analyzes how this perception influences individuals’ emotional responses. Additionally, this study refines the binary classification of emotional responses (i.e., positive and negative emotions) found in existing literature, introducing a subdivision of neutral emotions into positive and negative nuances based on the reinforcement and modulation of kansei cognition. Through this classification, the study enhances existing theories of affective response and offers new theoretical insights.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2024 International Conference on Applied Economics, Management Science and Social Development (AEMSS 2024)
Series
Advances in Economics, Business and Management Research
Publication Date
27 May 2024
ISBN
978-2-38476-257-6
ISSN
2352-5428
DOI
10.2991/978-2-38476-257-6_20How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Genlong Zhou
AU  - Fei Qiao
PY  - 2024
DA  - 2024/05/27
TI  - Emotional Reactions and Kansei Cognition of Weibo Users Towards ChatGPT
BT  - Proceedings of the 2024 International Conference on Applied Economics, Management Science and Social Development (AEMSS 2024)
PB  - Atlantis Press
SP  - 162
EP  - 168
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-2-38476-257-6_20
DO  - 10.2991/978-2-38476-257-6_20
ID  - Zhou2024
ER  -