Research on Customer-centered Design Method of Electric Power Service Products
Authors
Wei Tang, Junfeng Li, Hongshan Zhang
Corresponding Author
Wei Tang
Available Online October 2019.
- DOI
- 10.2991/aemh-19.2019.27How to use a DOI?
- Keywords
- Electric power service, New product design, Customer, Demand
- Abstract
Under the new situation, the traditional electric power service products can no longer meet the personalized needs of multiple customers. This paper mainly studies the key links of new power service product design, establishes a scientific and rational power service product design system, helps grid enterprises to enhance service capabilities, and fully meet the needs of power customers.
- Copyright
- © 2019, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Wei Tang AU - Junfeng Li AU - Hongshan Zhang PY - 2019/10 DA - 2019/10 TI - Research on Customer-centered Design Method of Electric Power Service Products BT - Proceedings of the 2019 International Conference on Advanced Education, Management and Humanities (AEMH 2019) PB - Atlantis Press SP - 136 EP - 140 SN - 2352-5398 UR - https://doi.org/10.2991/aemh-19.2019.27 DO - 10.2991/aemh-19.2019.27 ID - Tang2019/10 ER -