Proceedings of the 3rd Annual Conference of Education and Social Sciences (ACCESS 2021)

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Impact of JD-R Model on Psychological Well-Being of Gig Workers

Authors
Lee Siew Woon1, Cheah Chew Sze1, *, Cheah Yeh Ying1, Afandi Yusof1
1Faculty of Business, Multimedia University, Melaka, Malaysia
*Corresponding author. Email: cheah.chew.sze@mmu.edu.my
Corresponding Author
Cheah Chew Sze
Available Online 9 December 2022.
DOI
10.2991/978-2-494069-21-3_3How to use a DOI?
Keywords
Job Demands-Resources Model; Psychological Well-Being (PWB); Psychological Capital; Gig Worker
Abstract

In the digital era, the gig economy has recently emerged as a key theme independent review of current work patterns. There is a variety of jobs in Malaysia’s gig economy and the number of gig workers keeps increasing. Gig workers are facing many challenges. However, there is only a little research on psychological wellbeing among gig workers in Malaysia. The Job Demands-Resources (JD-R) model is one of the most widely used frameworks to examine well-being. This paper aims to uncover the gig worker’s working conditions by adopting the widely recognized and well-established JD-R theory to examine the psychological well-being of gig workers. The early JD-R model was concerned primarily with work-related factors. However, the current JD-R model integrates personal resource as a determinant of employees’ well-being. Psychological capital may help gig workers to reduce stress and enhance well-being. Many gig workers mainly join the gig economy because of the autonomy to decide their workload, working time, and job content. However, gig workers have high time pressure and workload as they only get paid after providing the service. The more order they make, the more earning they get. Furthermore, gig workers are performing on online platforms and feeling isolated from the social environment. Social support from family is important to workers. Hence, this conceptual paper seeks to develop a conceptual model of how job demands, job resources, and personal resources affect gig workers’ psychological well-being.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 3rd Annual Conference of Education and Social Sciences (ACCESS 2021)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
9 December 2022
ISBN
978-2-494069-21-3
ISSN
2352-5398
DOI
10.2991/978-2-494069-21-3_3How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Lee Siew Woon
AU  - Cheah Chew Sze
AU  - Cheah Yeh Ying
AU  - Afandi Yusof
PY  - 2022
DA  - 2022/12/09
TI  - Impact of JD-R Model on Psychological Well-Being of Gig Workers
BT  - Proceedings of the 3rd Annual Conference of Education and Social Sciences (ACCESS 2021)
PB  - Atlantis Press
SP  - 12
EP  - 20
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-21-3_3
DO  - 10.2991/978-2-494069-21-3_3
ID  - Woon2022
ER  -