Volume 4, Issue 3, September 2014, Pages 151 - 159
A Gamer’s Nightmare: An Analysis of the Sony PlayStation Hacking Crisis
Authors
Bolanle A. Olaniran, Andrew Potter, Katy A. Ross, Brad Johnson
Corresponding Author
Bolanle A. Olaniran
Received 7 May 2014, Accepted 30 July 2014, Available Online 30 September 2014.
- DOI
- 10.2991/jrarc.2014.4.3.4How to use a DOI?
- Keywords
- Crisis management, Crisis preparedness, Anticipatory model, Hacking
- Abstract
The Sony PlayStation hacking crisis presents all too common personal data theft in the digital information age. The hacking necessitates the need for how such a crisis could be prevented in an attempt to safeguard customers’ personal information and ensure trust between client and vendor relationship. The research focuses on assessment of the Sony PlayStation hacking using the Anticipatory Model of Crisis Management (AMCM). Using the AMCM principles, it was found that Sony Corporation could have handled the crisis better.
- Copyright
- © 2013, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - JOUR AU - Bolanle A. Olaniran AU - Andrew Potter AU - Katy A. Ross AU - Brad Johnson PY - 2014 DA - 2014/09/30 TI - A Gamer’s Nightmare: An Analysis of the Sony PlayStation Hacking Crisis JO - Journal of Risk Analysis and Crisis Response SP - 151 EP - 159 VL - 4 IS - 3 SN - 2210-8505 UR - https://doi.org/10.2991/jrarc.2014.4.3.4 DO - 10.2991/jrarc.2014.4.3.4 ID - Olaniran2014 ER -